Organizing and Managing Process and Service Innovation.
Organizations constantly need to respond to new possibilities and changing requirements in an appropriate way. This course focuses on process innovation as a way to redesign inter-organizational relationships, and reconfigure internal and external resources to sense and respond to new opportunities. The course will cover:
- Different frameworks for organizing and managing process & service design
- Theories and frameworks for governing multi-disciplinary innovation projects
- Ambidextrous organizations; be able to balance exploitation and exploration
As part of the course the students work with a firm, a government agency or a not for profit organizations investigating a course relevant subject or collaborate developing an actual process innovation or a framework for organizing and managing a process innovation initiative in the case organization.
Digital Technology and new Business Models
This course focuses on sensing and understanding how digital technologies create or enable radically new possibilities for executing and governing inter-organizational transactions, reshaping organizational boundaries and making new partner networks possible. The course covers economic, social and cultural elements of business models and investigates how different business models create, deliver, and capture value in different ways.
Case studies are an essential part of the course and may include business models like: Collective business models, Open business models, Cooperate-NGO collaboration, Social entrepreneurship, Government agencies and Bricks and clicks business models.